Terms of service

This store is operated by Waterstar, swimming pool equipment manufacturer, Badr City Industrial Zone, Cairo, Egypt. By using this store or placing an order you agree to these terms.

Accounts

You are responsible for keeping your account details confidential and for all activity under your account.

Orders and pricing

  • All prices are in Egyptian pounds (EGP) and include 14% VAT. Delivery charges are shown at checkout and also include VAT.
  • Prices may change without prior notice; the price that applies is the one shown when you place your order.
  • Orders are subject to availability and to confirmation by our sales team.
  • Sand filters are supplied without filter media; the sand to order with each filter is listed on its product page.

Warranty

Our products are covered by the Waterstar warranty policy. See the Warranty page for coverage periods and how to make a claim.

Returns and refunds

Returns and refunds follow our Return and refund policy.

Limitation of liability

Waterstar shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or services.

Governing law

These terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt.